Frequently asked questions

Your questions, our solutions! Here, we’ve gathered answers to key questions about our creative process, design and webflow capabilities. And everything else.
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What does 'unlimited design tasks' mean?

You can submit as many design requests as you need. We’ll work on them one at a time, delivering each within 48 hours or faster, depending on the task’s complexity.

General
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Can I submit design tasks for multiple clients?

Absolutely! You can submit design tasks for all of your clients. We’ll refer to each client’s brand book to make sure the designs are on-brand. If you need, we can also develop the branding for your clients or your agency. Note: we work on one task at a time and deliver drafts and revisions in <48 hours.

General
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What about large projects or a relaunch?

No problem! We also handle one-time projects and large-scale tasks like complete website relaunches, rebranding, and other custom requests. Just send us an email at hi@magier.com with the scope of your project, and we’ll get back to you with more details and an offer.

Pricing
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What types of clients and industries do you work with?

We work with companies from a wide range of industries – from tech startups and e-commerce to education, fintech, and more. Our clients include both B2B and B2C brands that are focused on ambitious growth. You can find examples of our work for various clients by checking out the "Customers" and "Our Work" sections.
Open questions? Book a demo or write us an email to hi@magier.com – we’d love to learn more about your brand & projects.

General
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Do you help with integrating third-party tools into Webflow?

Of course. We can assist you in installing integrations like Google Analytics, Cookie Banners, Live Chats and more on your Webflow website.

Webflow
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Can you migrate my existing website to Webflow?

Definitely. We've done dozens of migrations from Wordpress to Webflow before. Migrations to Webflow are one of our specialties. We'll ensure a seamless transition – keeping your content, optimizing your design, and making sure your SEO stays intact.

Webflow
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Do you provide Webflow maintenance services?

Yes, we do! We know a great website doesn’t stop at launch. Whether it’s updates, tweaks, or troubleshooting, we offer ongoing maintenance services to keep your Webflow site running smoothly and up-to-date.

Webflow
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Can you create custom illustrations?

Yes, we can! Whether you need unique artwork for your brand, marketing materials, or products, we can design custom illustrations that fit your style and vision.

Design
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Can you create infographics or data visualizations?

Yes, we can create stunning infographics and data visualizations tailored to your needs. We can simpliy complex data, tell a story visually, or creating shareable content for reports or social media. Engaging and on-brand, of course. Just fill out the brief, and we’ll do the rest!

Design
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Can you create templates for me to use in Canva or other design tools?

Absolutely! We can create templates tailored to your needs, ensuring they're ready for use in tools like Canva or Figma, for example. Just let us know the specifics – like platform requirements, the kind of content you want – and we’ll make sure you have editable, user-friendly templates that you can reuse as needed.

Design
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What can you realise for me within the scope of the subscription?

Do you already use Webflow?

Perfect! We can support you. Whether it be designing new web pages, boosting performance, creating new landng pages, or optimizing your CMS to scale.


Thinking about using or moving to Webflow?

We can design the first version of the website together and develop it. Or we can even migrate your Wordpress Website to Webflow.

Webflow
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Do you also work and develop with other tools?

No, for frontend development we use Webflow exclusively.

Webflow
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What is Webflow?

A more flexible and better performing alternative to Wordpress. It is a website builder with its own scalable CMS that lets you to build responsive websites directly in the browser.

Webflow
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Which payment options do you offer?

You can pay for your magier design subscription by credit card, PayPal, direct debit or bank transfer.

Pricing
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Can I cancel my subscription monthly?

Yes, we do not have long contract periods. Our model is super flexible! Your subscription will be renewed every month and you can cancel it 7 days before the end of the payment cycle for the following month.

Pricing
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Can I invite multiple team members to use magier at the same time?

Yes, you can invite as many team members as you want. Team members can set individual tasks or work together on design tasks.

General
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Can I pause my subscription?

Yes, you can pause your subscription at any time for the following month.

Pricing
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I would like to sign up for magier. What does the onboarding look like?

After you have decided to subscribe, we'll conduct an onboarding call to better understand your business and your design needs. During the call, we'll also explain the design process and upload your brand assets together.

We'll then match you with a designer and art director from our team and you'll be given access to your design dashboard, where you can get started right away with your first briefing.

General
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What tools do you use to create designs?

We use the following tools to create the designs & animations:

- Figma

- Adobe Illustrator

- Adobe Photoshop

- Adobe Indesign

- Adobe After Effects

General
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What types of designs are not part of my subscription?

We do not (yet) cover the following design services:

- 3D Design

- AR / VR

Design
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When do I get my results?

We deliver high-quality work - quickly and without compromising on quality.

How it works:

  • Within 48 hours of submitting your task, you'll receive your first design.
  • Every 48 hours there's an update - be it a revision or the delivery of the next task.
  • Our streamlined process ensures you never have to wait long.

Got a specific deadline? Let us know!

General
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What kind of services do you provide?

We specialize in:

  • Custom Design: Everything from branding and social media graphics to landing pages and ad creatives.
  • Webflow Development: Building responsive, scalable websites tailored to your needs.
  • Ongoing Support: Whether it’s design tweaks or website management, we’ve got you covered.

You can find all of our services with design examples here.

Need something specific? Just ask – we love a challenge! 😊

General
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How quickly can we get started?

Book a demo today, and we’ll start working on your tasks within 48 hours.

General
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How do you ensure all designs are on-brand & consistent?

We work with your brand guidelines and team to create cohesive visuals across all touchpoints.

Design
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What does web design cost?

Website design costs can vary a lot based on the scope, the designer’s experience, and the specificdesign requirements.

With magier, web design is included in your subscription! For a fixed monthly price, you get:

  • Unlimited web design tasks
  • A team of expert designers ready to bring your vision to life
  • Fast turnarounds (48 hours)

And you have the option to book our additional Webflow package to get your dream website developed! No hidden fees, no hourly rates – only high-quality, flexible web design whenever you need it.

Design
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Why should I choose magier over a freelancer or design agency?

Agencies are often very expensive and time-consuming, and the communication channels from the design idea to the finished design can be very long. Freelancers do not give you 100% security. With magier you can have all your design wishes implemented easily and uncomplicatedly for a fixed monthly price.

General
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